Head of Product

Head of Product

Denver, Colorado, United States · Technology & Product

DESCRIPTION

Havenly, Inc. is a funded and fast growing consumer services start-up, located in the heart of Denver. We offer online interior design services that make decorating your home simple, affordable and accessible for everyone.

Havenly is interior design for real people. As our Head of Product you will focus on guiding product strategy and creating the roadmap that leads to the most delightful consumer experiences. Our ideal candidate is passionate about consumer-facing products, has experience in building impactful and beautifully designed products, and has led teams to success ideally in a startup or eCommerce environment.

What You’ll Do:

  • Drive the strategy, evolution, and growth of the Havenly product and consumer experience.
  • Own the roadmapping process, ensuring alignment with product vision, brand positioning, and corporate strategic objectives
  • Lead cross functionally to set strategic goals, ensure appropriate prioritization, and align resources to execute on tactical roadmaps.
  • Define success metrics and track, analyze, and report on key performance indicators
  • Maintain a deep understanding of eCommerce and home furnishings/design industry, and leverage that understanding to inform product decisions and business strategy
  • Lead communication and connection to product vision and strategy throughout the company.
  • Manage and mentor our talented and passionate Product Management team to ensure growth, interesting challenges, and excellence in our high-performance culture

REQUIREMENTS

What You’ll Bring:

  • 10+ years in product management, preferably in a consumer facing eCommerce company.
  • Demonstrated success in thinking big and launching new and innovative products that set new standards in user experience
  • Insane attention to detail and the ability to toggle between high-level, long-term strategies and ground-level, next-step tactics effortlessly
  • Product management experience in both startup and established company environments – having intuition around “picking up a shovel” when necessary, and at the same time knowing what success at scale looks like.
  • A technical background that fosters communication with a fast moving engineering team
  • Product intuition – strong instincts about what makes great product

You’ll love this role if…

  • You’ve developed and led high performance, customer-obsessed consumer product teams.
  • You’re a seasoned player / coach who can roll up their sleeves and jump in where needed.
  • You’re inventive, and your vision far transcends what is visible today.
  • You have a track record of building and launching massively successful products that customers love.
  • You’re an entrepreneur. You see ambiguity as opportunity, and obstacles as chances to build.

BENEFITS

What we offer:

  • A challenging opportunity, and a great team to work beside
  • A data driven environment where your insights and expertise will be valued
  • An environment where you can move fast, work hard, see results, and feel your impact
  • An opportunity to get in on the ground floor of a successful startup
  • Salary, benefits, and design services – Have a room that needs some love? We got you!

At Havenly we hire people who exhibit gumption, act like owners, outperform, and are always playful. If this sounds like a great fit for you, and a challenge you’re ready to run with, we want to hear from you.

Product Manager, Data Products

Who We Are:

Twitter is seeking a product manager to guide investments in the future of our developer platform and data & enterprise solutions business. Our API is used by hundreds of thousands of developers globally to build innovative experiences on Twitter and using Twitter data. Our recent investments to create a rich canvas for businesses (including features like Quick Repliespersonalization tools in Direct Messagesthe Account Activity API, and more) to talk to their customers on Twitter sparked a new wave of developer interest in our platform. Your job will be to build and extend our momentum with business focused developers.

Our team has a record of successfully delivering high-value products that form the foundation of Twitter’s developer platform; supporting thousands of new businesses in social data analytics, social customer care, and more. Additionally, our products provide a fast-growing, durable revenue stream that is critical to Twitter’s strategy.

Twitter’s data products are mission-critical and are relied upon by a wide-range of developers large and small. Product quality and reliability are highly valued by our customers and we ship carefully and intentionally.

What You’ll Do:

You will join a practical, customer-focused team with a mature approach to building and delivering product. We believe that how we work has an outsized impact on our performance and have developed a strong philosophy for the structure and responsibilities of Product Management. You will help us continue to refine and improve our approach.

Your role with us will have a significant impact on our business. You will be expected to:

  • Work directly with an engineering team in all facets of day-to-day software development to deliver upon business priorities
  • Obtain subject matter expertise for and assume ownership of a set of core products
  • Collaborate with other product managers to envision, define, and execute important new strategic initiatives
  • Help evaluate tradeoff decisions that arise in the software development process
  • Define what success means for your products and guide the team to make investment and divestment decisions based on business outcomes
  • Guide cross-functional teams including marketing, support, and sales to bring products and functionality to market

Who You Are:

We’re looking for a proven individual with a strong background in execution who is comfortable working with APIs (or other developer tools). We imagine an ideal candidate would be process and execution oriented and adept at translating customer needs into engineering requirements and prioritizing them based on business priorities and opportunities.

If this sounds like you, you probably have:

  • A track record of shipping high-value project/products in a digital market
  • Technical depth that lets you understand and earn the respect of world-class engineers
  • Experience working with sales professionals to develop a deep understanding of customer needs
  • Exceptional ability to communicate in a clear, concise, and compelling manner
  • Strong analytical background to seek data driven rigor in decision-making

Basic Requirements

  • BA/BS in Computer Science, Computer Engineering or equivalent experience
  • 2-5 years of product management, program management, or project management experience in a software development, consulting or agency environment that delivers product on the web. Other relevant experience will be considered
  • Demonstrated success guiding cross-functional teams and stakeholders to ship successful customer outcomes
  • Experience in developing and overseeing multiple concurrent projects, including milestones, schedules and budgets

Preferred Requirements

  • Experience building software that integrates with Twitter APIs
  • Strong understanding and experience working within Agile and Scrum methodologies
  • Strong familiarity with market trends related to business’ use of social platforms
  • Strong familiarity with common enterprise software suites that relate to social data including marketing, CRM and e-commerce

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Product Manager – Team Lead

Join the team transforming the way coaches and athletes interact.

* One of Outside Magazine’s Best Places to Work for 6 years *

If you are interested in playing a role in designing and implementing innovative web app solutions for coaches and athletes then you have come to the right place.  At TrainingPeaks we share a passion for creating the next best thing in the world of endurance training software and are looking for an experienced Product Manager – Team Lead to define and execute mobile strategy, reporting to the President and Director of Product.

Core Functions:

  • Exhibit strong servant leadership qualities, focusing on collaborative problem-solving and inclusive decision making within team

  • Use Agile and Lean techniques to break customer problems into iterative deliveries, focusing your team on steady cadence and continuous deployments while maintaining a healthy sustainable work-balance. Manage alpha and beta releases and customer feedback

  • Run all team ceremonies & meetings and welcome conflict within those, expertly facilitating exchange of ideas and resolutions; ultimately, you are the tiebreaker and final decision maker

  • Primary point of contact outside the team, responsible for working with stakeholders to gather the vision and continuously evolve it in an agile fashion, then communicating it into the team. Communicate progress, risks, opportunities to outside stakeholders striving to avoid surprises by maintaining a steady flow of customer value delivery

  • Improve product features at a detailed level with customer empathy as the Product Owner and gain a deep understanding of the business model and how the product supports revenue generation in order to always align feature development with company strategy

  • Own the final decision on feature development and quality of the delivered features and the business outcomes; delegate quality assurance work within team, managing a QA strategy based on company QA best practices and engineering principles, working with our data team to gather the right metrics. Work with other business leaders to continuously align execution to strategy and collaborate across business boundaries

  • Demonstrate intrinsic leadership in ambiguous, complex, human situations. Turn ambiguity, uncertainty, and risk into cohesive action based on a mindset of “knowing what needs to be done” through initiative, grit, and genuine care for the people and the business

  • Understand the core TrainingPeaks customers (coaches and athletes) and market and how the mobile platform addresses differing needs; use this understanding to define a clear mobile growth strategy

  • Responsible for prioritization of user stories within the team. Establish sustainable cadence and predictability of team flow. Progress tracking and schedule management through milestones, MVP, and confidence intervals

  • Collaborate with leadership and be able to articulate and communicate product vision and strategy

  • Identify room for continuous improvement in our High Maturity (Horizon 1) product portfolio through market research and data analytics working closely with our data team. You identify product requirements (customer problems, desired outcomes), discover and measure the appropriate metric, and apply agile principles to help the teams execute

  • Understand and work within the existing engineering agile process, to keep yourself and the teams accountable to the principles. Provide feedback, input, and eventually guidance on a strategic product development process, including helping to define growth horizons

Required Qualifications:

  • Experience as a product manager in the SaaS industry with proven results – able to show us numbers, walk us through initiatives, tell us a story of how you improved a product!

  • 3-5 years Agile experience, as a ScrumMaster or Agile Coach.

  • Strong analytical problem solving skills, highly detail oriented, with Lean and Agile practice experience.

  • Strong people skills and are able to motivate teams through vision and communication.

  • Experience at the strategic level, helping with long-term road maps as well as product development process & frameworks.

 

Desired Qualifications:

  • Previous experience in Product Management position for 5-10 years

  • Experience as a strong software engineer, that has experienced technical debt and scaling problems.

  • Outdoors enthusiast or endurance athlete and have used TrainingPeaks in your own training.

For More Insight into This Role:

The Mobile team is a cross-functional, native iOS and Android development team responsible for full end-to-end delivery of the TrainingPeaks Mobile applications. The mobile applications are currently considered companion applications to the core Web application, as well as being further developed to provide full stand-alone value to athletes. As a leader of this team, you are responsible for working with strategic product leadership and the other team leads to define and execute a cohesive mobile strategy within the broader product strategy and company vision. The Team Lead runs a cross-functional, autonomous product development team focused on a clear business mission and is responsible for successful execution of a product vision by delivering incremental functionality to our customers.

 

Benefits and Perks Include:

  • 100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)

  • $1,200/year fitness reimbursement to purchase any items related to healthy living

  • 3 weeks of PTO for all new hires; increase in PTO at various years of service

  • 4 week paid sabbatical for all employees after 7 years of employment

  • Stocked kitchen with snacks and drinks

  • Dog friendly office

  • Music Studio for all to practice, jam, and record

  • On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment, with changing rooms and showers and towel service

  • Corporate discounts on gym memberships and top-brand gear

  • Lynda.com subscription

  • Beautiful North East Boulder, CO location

  • Flexible work schedule in a culture of trust

Product Manager, Worksheets Platform

Join our team and experience Workday!

It’s fun to work in a company where people truly believe in what they’re doing. At Workday, we’re committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we’re serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Job Description

The Workday productivity technology platform empowers data analysis, visualization and collaboration with “live” transactional data from Workday’s HCM and Financial applications. The platform empowers ad-hoc data exploration and analysis with “live” transactional data through a next generation online spreadsheet.  The ability to do in-context work with data across multiple client platforms, including real-time web and native mobile clients, will empower our customers in many aspects of our applications.  You will have the opportunity to build modern connected business applications that positively change how our customers work with enterprise applications – making them more collaborative, interactive, and insight driven.

This is a great opportunity for an experienced software product manager to come in and make an immediate impact at one of the best companies to work for on the planet.

As a Product Manager, your position will require you to foster a strong network of customers and other application teams within Workday.  You must be strong in outbound activities, such as working directly with product managers across the Workday organization, customers, Sales, Product Marketing, Support, and other teams close to Workday customers.  You must have effective verbal and written communication.

As a Product Manager, you will:

  • Determine and drive the strategic integration of Worksheets platform technology into other Workday applications, including their successful release to market
  • Source and vet new strategic application areas to incorporate Worksheets
  • Run and provide insights and metrics to cross-functional teams and product leadership
  • Gather insights and feedback on our product line every week, and infuse the learnings back into the organization and product area roadmaps
  • Be the product champion externally, and passionate voice of the customer and Worksheets product internally.
  • Be good in the details – juggle multiple projects, meet deadlines, deliver results

If you are;

  • Highly self-motivated, always looking to take on work and get great pleasure from helping others understand
  • An excellent communicator, written and verbal, and enjoy fast paced work environment
  • Super organized and can manage multiple projects in a large, complex organization
  • A relationship builder, collaborator and initiative taker
  • Flexible, reliable, outgoing and have a positive work attitude

If you have:

  • Between 2 – 4 years of product management experience, preferably owning a developer-facing product (e.g. REST APIs, SDKs) OR 3+ as a developer evangelist/developer consultant / or equivalent working directly with customers or developers integrating API solutions into their products
  • Experience in collaboration, spreadsheet, and other business intelligence tools
  • A collaborative attitude and work very well with others; understand they need to provide leadership and guidance while not having all of the ideas, can understand and communicate all perspectives, take responsibility for decisions, make tradeoffs, and have the experience in software development to appreciate the challenges engineering and product teams face
  • Software engineering degree or background a plus

Then, please apply and join the revolution of cloud-based, user-friendly enterprise software systems of tomorrow!

About Workday

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

 

Product Manager – HomeOwner Mobile App

HomeAdvisor is seeking a Product Manager to lead our homeowner mobile apps team in Denver.  We are the leading digital marketplace that connects homeowners and service professionals.  Over 40 million homeowners have turned to HomeAdvisor to find professionals for their repair and improvement projects.  HomeAdvisor is evolving our experience to an on-demand model, and this role will be at the heart of that transition.

As part of our Product team, you’ll be responsible for the strategy, development, and delivery of the best possible iOS and Android app experiences that helps homeowners find and hire the right professional for their project.

What you’ll do:

  • Drive the product vision – if you don’t own it and believe it, who will?
  • Work closely and collaboratively with your team of designers, Engineers and testers to build the best customer experience.
  • Develop a keen sense of our customer’s needs as well as the competitive and market landscape.
  • Collect whatever data is necessary to inform product direction and performance – specifically user attitudes and behaviors.
  • Dig in the data until the facts are clear. Report your findings, and turn them into actionable items for the business.
  • Author product specifications for proposed features and functionality as well as detailed product requirements/user stories.
  • Exhibit good judgment in balancing considerations for size of opportunity, scope of development and support costs, risks, and end-user experience.

What you’ll need:

  • Demonstrated leadership ability and potential for future growth
  • At least 3 years of relevant experience: consumer web and/or mobile product development, business analysis, and requirement writing.
  • A bias toward action: preferring to work in a fast-paced, Agile environment
  • Constantly advocate for the user and their needs
  • Experience in an Agile/Scrum environment and a knack for working well with designers, developers, testers, marketing, and executives.
  • Experience building relationships with app store representatives is plus!
  • A track record of taking ownership over projects and helping them succeed; you make solid judgments, have good intuition, and reach decisions quickly.
  • You don’t need to wait to ask for direction, but know when slowing down to create buy-in is critical.
  • Analytically minded. All your decisions are data-driven and supported by the data and research you’ve collected.
  • You’re comfortable with basic quantitative and qualitative data analysis, and reporting on results.
  • Strong collaboration skills: You strongly prefer working in teams, but you’re comfortable working independently when necessary.
  • Superior organization skills
  • Self-motivated with ability to work under minimal supervision
  • Excellent written and oral communication skills
  • Demonstrable success and career ambition

HomeAdvisor has been a Top Workplace in Denver for the past 5 years, and we are focused on creating innovative and cutting edge products.  We are known for our casual atmosphere that is flexible and focused on productivity.  Hitting a roadblock or need a break? Go shoot hoops on our basketball court, or grab a teammate and play a game of pool.  Need some fresh air? Grab a bike and explore one of the many trails near our office along the Front Range.  With a generous “take what you need” vacation policy, high collaboration across the business, and the ability for individuals to make a tangible impact, we truly believe in our people and our product.  Join the team and you’ll see why!

If you’re interested in a career with us, we’d love to talk. If you have questions about any of our roles, talk with one of our Recruiters by signing up for our next chat: http://www.abouthomeadvisor.com/talk-to-us/

Qualifications

Education

Required

Bachelors or better in Computer Science or related field.

Bachelors or better in Engineering or related field.

Bachelors or better in Mathematics or related field.

Preferred

Masters or better in Computer Science or related field.

Experience

Required

Business Analysis

Consumer Web Product Development

Requirements gathering/writing

Preferred

Mobile Application Product Development

Collaboration with Design, Development, QA, and other business partners

Agile/Scrum

Vice President, Product Management

As Vice President, Product Management on the Healthgrades’ team you will bring your passion for customer focused products to help hospitals meet patients and prospective patients find and receive care. Our Enterprise Marketing Platform is a revolutionary product that moves beyond a traditional healthcare CRM to help hospital marketers maximize marketing effectiveness and drive consumer engagement across their enterprise.  By combining HG’s 15 years of experience as a leader in the healthcare CRM sector with world-class data technologies, industry proven data science capabilities, native digital marketing approaches, and comprehensive reporting and analytics, hospital marketers can meet patients and non-patients where they are in their journey to find and receive care.As the VP, Product Management you will be the CEO of this product portfolio. You will be responsible for identifying and developing a long-term product roadmap and executing against this plan; working closely with engineering to guide products from conception to delivery; developing solution features and end-to-end use cases, and working with all stakeholders to successful launch SaaS-based, healthcare provider products and services.  You will have very close working relationships with Engineering, Data Management, Client Services, Business Development, Support, Operations and Sales & Marketing leaders as well as partner with clients to drive transparency and product initiatives.

Primary Responsibilities
1. Product Management Leadership – Lead and define product strategy and vision while aligning with internal stakeholders to develop, test, brand and implement products, solutions and services.
2. People Management – Ensure team is demonstrating Healthgrades’ company values while overseeing unit leadership, strategy and headcount.
3. Industry Expertise – Provide guidance and strategic recommendations surrounding industry movements and trends, industry initiatives and effectiveness of current company programs.
4. Research and Development – Identify and communicate target customer insights that lead to the development of innovative products and enhancements.

Desired Skills and Experience
• 10+ years of relevant product management or design experience with focus on software products and technologies
• 5+ years of relevant people management experience
• Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends.
• Experience with subscription based services, including software and advertising products
• Polished communication skills including ability to deliver persuasive presentations to senior executives, partners and customer stakeholders
• Excellent critical thinking skills to make good decisions in a fast-paced environment
• A self-starter with bias toward action and know how to balance getting details right while still moving fast
• Proven ability to work cross functionally in a highly collaborative environment
• Ability to innovate and define creative solutions with compelling user experiences that exceed customer expectations
• B.S. in Computer Science or User Experience Design, MBA a plus
• Digital healthcare background preferred

Preferred Skills
• 5+ years of experience in SaaS and B2B2C technology
• Entrepreneurial drive and working hands-on product experience with driving applications in subscription based services model or managing a product with P&L
• Ability to lead ad-hoc design or requirements discussions virtually or in person
• Excellent communication skills (written and oral)

Senior Product Manager – Marketing Platform

We are looking for a Product Manager who is passionate about helping hospitals meet patients and prospective patients find and receive care. The Healthgrades Marketing Platform is a revolutionary product that moves beyond traditional healthcare CRM to help hospital marketers maximize marketing effectiveness and drive consumer engagement across their enterprise.  By combining HG’s 15 years of experience as a leader in the healthcare CRM sector with world-class data technologies, industry proven data science capabilities, native digital marketing approaches, and comprehensive reporting and analytics, hospital marketers can meet patients and non-patients where they are in their journey to find and receive care.The Product Manager is the CEO of their product portfolio at Healthgrades. You will be responsible for identifying and developing a long-term product roadmap and executing against this plan; working closely with engineering to guide products from conception to delivery; developing solution features and end-to-end use cases, and working with all stakeholders to successful launch SaaS-based, healthcare provider products and services.  You will have very close working relationships with Engineering, Data Management, Client Services, Business Development, Support, Operations and Sales & Marketing leaders as well as partner with clients to drive transparency and product initiatives.

You are a highly self-motivated individual who can drive cross-functional teams of senior leaders and individual contributors throughout the organization. You will represent Healthgrades to customers, prospects, partners, competitors and other significant constituencies as well as representing those constituencies within Healthgrades.  You have experience driving products to market and have proven history with driving net new design and development across complex application systems.

Job Responsibilities
• Lead and define product strategy and vision, delivering high impact products in a fast-paced environment
• Translate the solution vision into clearly articulated end-to-end use cases and user stories
• Create comprehensive business, customer, and functional requirements and drive product marketing collateral and presentations
• Work with customers and Healthgrades resources to identify product and feature priorities to successfully meet the goals of the business
• Work closely with Engineering teams to ensure the product and platform architecture is aligned with the solution roadmap
• Collaborate with cross-functional teams including sales, marketing, engineering, other product and UI design teams to drive solution definition and successfully execute on the roadmap
• Communicate a deep understanding of the customer, the problem, and the solution with clear line of sight back to the business objectives
• Evangelize Healthgrades solutions across internal and external stakeholder groups
• Identify trends and opportunities within the marketing space
• Prioritize challenges, problems and opportunities based on business rationale to drive product priorities
• Lead Agile teams through the development process in a Product Manager role including creating and maintaining product backlog, prioritizing features, creating user stories and defining acceptance.
• Lead Agile teams through a design process for net new product development, from prototypes, user testing/validation, to final comps for consumption by the development team.

Desired Skills and Experience
• 5+ years of relevant product management or design experience with focus on software products and technologies
• Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends.
• Experience with subscription based services, including software and advertising products
• Polished communication skills including ability to deliver persuasive presentations to senior executives, partners and customer stakeholders
• Excellent critical thinking skills to make good decisions in a fast-paced environment
• A self-starter with bias toward action and know how to balance getting details right while still moving fast
• Proven ability to work cross functionally in a highly collaborative environment
• Ability to innovate and define creative solutions with compelling user experiences that exceed customer expectations
• Passion for mobile and consumer technology
• B.S. in Computer Science or User Experience Design, MBA a plus
• Digital healthcare background preferred

Preferred Skills
• 5+ years of experience in SaaS and B2B2C technology
• Entrepreneurial drive and working hands-on product experience with driving applications in subscription based services model or managing a product with P&L
• Ability to lead ad-hoc design or requirements discussions virtually or in person
• Excellent communication skills (written and oral)
• Product Owner experience in an Agile environment

Product Manager – Consumer Data

Healthgrades (HG) is pivoting toward a mission of becoming a healthcare marketplace that empowers consumers to make informed healthcare decisions with no friction. During this transformation, understanding and anticipating consumer behavior and consumer needs is essential to our success. In the immediate future Healthgrades will need to develop granular and comprehensive data insights about known and anonymous consumers and develop data capabilities to power all HG products.

What You Will Do
You will collaborate with the Director of Product Management to drive a comprehensive data and product strategy from product conception and definition through end of life. In this role, you will have the opportunity to be a part of a team that will envision and build the next generation of consumer data products and enable HG to win.

You will also be a key contributor for the development of the beta version of the new modern data platform that will be the foundational for all HG data products and will execute and collaborate on the transition strategy for all existing data products to the new platform.

You will guide a team of engineers and analysts and partner with your manager and other product managers on all HG product areas to align roadmaps to achieve HG objectives with least amount of technical debt.

More Detailed Responsibilities Include:

  • Contribute to defining the consumer data and product vision and strategy to deliver high impact products in a fast-paced environment
  • Partnering with all HG product teams that leverage consumer data (national advertising, EMP, HG.com etc) to align product and data strategies
  • Contribute to the definition, design, development, testing, and go to market of consumer data products through their lifecycle
  • Collaborate with manager to define and analyze key performance indicators to measure the success, business value, ROI and performance of our products
  • Lead agile teams through the development process by creating and maintaining product backlog, prioritize features, and create user stories and defining acceptance while also doing the same when necessary
  • Collaborate with manager to prioritize scope of work for the engineers and analysts around new or existing business rules, requirements, processes and methodologies that may need to be evaluated
  • Elicit, document, and communicate business requirements within an Agile Methodology to technical partners whom will build new capabilities
  • Creating comprehensive business, customer, and functional requirements and drive product marketing collateral and presentations
  • Working with customers and Healthgrades resources to identify product and feature priorities to successfully meet the goals of the business
  • Working closely with business partners to understand data as a product and how it can enable business strategy
  • Working closely with Engineering teams to ensure the product and platform architecture is aligned with the consumer data roadmap
  • Collaborate with manager to perform industry research for consumer data strategies including analysis of marketplace player in other verticals (e.g. Tripadvisor, Zillow), other consumer focused organizations (e.g. retail, ad tech) and HG competitors
  • Collaborate with manager to perform industry research on data technologies and identifying those applicable to HG data roadmap

Qualifications we are looking for:

  • 3+ years of experience in product and/or data management with proven history of delivery
  • Ability to think strategically and translate a vision into practical, manageable pieces of work
  • Experience in gathering and synthesizing customer feedback, stakeholder feedback, market demands, and technological possibilities to create a cohesive product roadmap
  • Proven track record of delivering new products and features iteratively given a high degree of ambiguity
  • Experience in data management, understanding of data models and technologies. Ability to distill implications to data from business and product needs
  • Experience in translation of business needs to architectural and engineering requirements
  • Proven track record of creative problem solving and adaptive reasoning
  • Ability to lead ad-hoc design discussions and whiteboarding sessions
  • Excellent interpersonal skills, including customer-facing skills at all levels of the organization.
  • Excellent communication skills (written and oral).
  • A self-starter with bias toward action and know how to balance getting details right while still moving fast
  • Proven ability to work cross functionally in a highly collaborative environment
  • Broad knowledge and experience in healthcare data.
  • Ability to work with local and remote team members
  • Nice to have is flexibility to travel

Senior Product Manager

As the healthcare marketplace evolves, Healthgrades is at the center of helping consumers to find, evaluate, compare and connect with the right healthcare provider and partners with providers to help acquire, grow and retain patients. We are looking for a product manager who is passionate about reputation management and online healthcare.

As a Sr. Product Manager, you are responsible for evolving the #1 way patients choose a doctor by enhancing the collection and display of user generated reviews on Healthgrades.com. Additionally, you own the strategy for driving Healthgrades partnerships with reputation, listing and practice management platforms and transforming the way physicians, practices and hospitals leverage their patient ratings & reviews content.  As the owner of this program, you will represent voice of customer and influence the data mastering, content management and user experience strategy to drive expansion of this critical program.

You must be a highly self-motivated individual who can drive cross-functional teams of senior leaders and individual contributors throughout the organization. You will be required to maintain close working relationships with Engineering, Data Management, Client Services, Customer Support, Business Development, Sales & Marketing leaders as well as partner with clients to drive their transparency & reputation management initiatives.

Job Responsibilities

  • Lead and define product strategy and vision, delivering high impact products & services in a fast-paced environment
  • Translate the solution vision into clearly articulated end-to-end use cases and user stories
  • Ability to elicit, document, and communicate business requirements within an Agile Methodology to technical partners whom will build new capabilities.
  • Create comprehensive business, customer, and functional requirements and drive product marketing collateral and presentations
  • Work with customers and Healthgrades resources to identify product and feature priorities to successfully meet the goals of the business
  • Work closely with Engineering teams to ensure the product and platform architecture is aligned with the solution roadmap
  • Collaborate with cross-functional teams including sales, marketing, engineering, other product and UI design teams to drive solution definition and successfully execute on the road map
  • Communicate a deep understanding of the customer, the problem, and the solution with clear line of sight back to the business objectives
  • Evangelize Healthgrades solutions across internal and external stakeholder groups
  • Identify trends and opportunities within the reputation management & local marketing space
  • Prioritize challenges, problems and opportunities based on business rationale to drive product priorities
  • Lead Agile teams through the development process in a Product Owner role including creating and maintaining product backlog, prioritizing features, creating user stories and defining acceptance.
  • Analyze web analytics and perform optimized test to enhance the user experience and achieve business goals.
  • Maintain a balance between consumer, physician and client needs, risks, opportunities and feedback.

Desired Skills and Experience

  • 5+ years of relevant product management or marketing experience with focus on software products and technologies
  • B2C – Consumer web product management and user experience design and optimization
  • B2B – Client focused product management experience, taking B2C product and making them extensible as third party integration offerings
  • Experience in consumer focused service-based ratings/reviews and other user generated content experiences
  • Experience in web-based social constructs (understanding of how consumers engage in the sharing of their experience to other consumers).
  • Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, user testing and industry trends
  • Experience with subscription based services, including software, API technology and advertising products
  • Polished communication skills including ability to deliver persuasive presentations to senior executives, partners and customer stakeholders
  • Excellent critical thinking skills to make good decisions in a fast-paced environment
  • A self-starter with bias toward action and know how to balance getting details right while still moving fast
  • Proven ability to work cross functionally in a highly collaborative environment
  • Ability to innovate and define creative solutions with compelling user experiences that exceed customer expectations
  • Experience with web analytics and optimization testing
  • Passion for mobile and consumer technology

Preferred Skills

  • 5+ years of  hands-on product experience in SaaS & B2B2C technology, desktop, mobile web and native applications
  • Product Owner experience in an Agile environment
  • Ability to lead ad-hoc design or requirements discussions virtually or in person
  • Excellent communication skills (written and oral)
  • Proven ability to work cross functionally in a highly collaborative environment

Search Product Manager

Healthgrades is adding a Search Product Manager who is passionate about search, discovery, and recommendation engines as well as local marketing, and online healthcare.  As the healthcare marketplace evolves, Healthgrades is at the center of helping consumers to find, evaluate and connect with the right healthcare provider and partners with providers to help acquire, grow and retain patients to their practice.

Product Managers at Healthgrades become the CEO of their product portfolio. You will be responsible for identifying and developing a long-term product roadmap and executing against this plan; working closely with engineering to guide products from conception to delivery; developing solution features and end-to-end use cases, and working with all stakeholders to successful launch SaaS-based, healthcare provider products and services.  You will have very close working relationships with Engineering, Design, Data Management, Client Services, Business Development, Support, Operations and Sales & Marketing leaders throughout the organization.

You are a highly self-motivated individual who can drive cross-functional teams of senior leaders and individual contributors throughout the organization. You will represent Healthgrades to customers, prospects, partners, competitors and other significant constituencies as well as representing those constituencies within Healthgrades.

Job Responsibilities

  • Lead and define our consumer search product, strategy, features, and improvements, delivering high impact products in a fast-paced environment
  • Translate the solution vision into clearly articulated end-to-end use cases and user stories
  • Create comprehensive business, customer, and functional requirements and drive product marketing collateral and presentations
  • Work with customers and Healthgrades resources to identify product and feature priorities to successfully meet the goals of the business
  • Work closely with Design and Engineering teams to ensure the product and platform architecture is aligned with the solution roadmap
  • Collaborate with cross-functional teams including sales, marketing, engineering, other product and UI/UX design teams to drive solution definition and successfully execute on the roadmap
  • Communicate a deep understanding of the customer, the problem, and the solution with clear line of sight back to the business objectives
  • Evangelize Healthgrades solutions across internal and external stakeholder groups
  • Identify trends and opportunities within the online healthcare local marketing space
  • Prioritize challenges, problems and opportunities based on business rationale to drive product priorities
  • Lead Agile teams through the development process in a Product Owner role including creating and maintaining product backlog, prioritizing features, creating user stories and defining acceptance.

Desired Skills and Experience

  • 5+ years of relevant product management or product design experience with focus on consumer software products and technologies for web and mobile
  • 2+ years of experience managing consumer search products, functionality, interfaces, and experiences (transactional search and solr experience a plus)
  • Experience with search, algorithms, recommendation engines, featured listings, merchandising, and ecommerce.
  • Strong user experience design (UX) and customer experience design (CX) skills
  • Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends.
  • Experience with subscription based services, including software and advertising products
  • Polished communication skills including ability to deliver persuasive presentations to senior executives, partners and customer stakeholders
  • Excellent critical thinking skills to make good decisions in a fast-paced environment
  • A self-starter with bias toward action and know how to balance getting details right while still moving fast
  • Proven ability to work cross functionally in a highly collaborative environment
  • Ability to innovate and define creative solutions with compelling user experiences that exceed customer expectations
  • Passion for mobile and consumer technology
  • B.S. in Computer Science or User Experience Design, MBA a plus
  • Digital healthcare background preferred

Preferred Skills

  • 5+ years of experience in SaaS, B2C, and B2B2C technology
  • Entrepreneurial drive, Innovative, and working hands-on product experience with mobile and Web apps in subscription based services model
  • Product Owner or Team Lead experience in an Agile environment
  • Experience with machine learning, taxonomies, ontologies, auto-suggests, auto-correct search functions
  • Experience with A/B Testing, User Testing, Data-driven, Design thinking, Qualitative and Quantitative data analysis

Benefits: Healthgrades offers a fast-paced, dynamic work environment including a competitive salary and benefits including medical, dental, vision, 401(k), vacation and holidays.  The exciting part of working here is not the dental plan but the opportunity to be a key player in helping consumers make healthcare decisions and working with like-minded people who are passionate, focused and driven to make a difference in an industry that touches

We offer a competitive salary, equity and a benefit package.  Some relocation assistance will also be considered for the right individual.